“The Information Technologies Service Centre (ITSC) is a call centre and a help desk where employees can ask questions or have their work tools verified, be it a computer, a laptop, a smartphone, etc.”
We work in collaboration
It’s very stimulating to receive questions I don’t know the answer to because it’s an exciting challenge! When the problem goes beyond my field of expertise, my colleagues are there to help me. I transfer the request to another specialized team that will follow it up. We do a lot of collaborative work.
It’s only after I started working at Gaz Métro that I realized how lucky I was to join a well-established company that offered me so many benefits, a permanent position and a schedule that was convenient for me. I felt like I had won the lottery!
“I like to have fun in life. For me, it’s as important to have fun at work than at home. I need to feel happy in every aspect of my life.”