A primary concern

As a major player in the energy sector in Québec and Vermont, we have long regarded sustainability as a primary concern. We are committed to making a positive community contribution and to reducing our environmental footprint in all our actions.
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“The relationship between the company and the community is that of a living organism in its ecosystem.”

Engaging with our collaborators

With our employees, our suppliers, our customers and different actors in the community, we discussed our strategic orientations, supply chain initiatives, environmental practices as well as our community and philanthropic action. These highly constructive exchanges are the reflection of a healthy and modern relationship between a company and its community.

Be part of the solution

Being a responsible company means working intelligently to meet energy needs now and in the future. This is why we put sustainable development at the heart of our business model, with a three-pronged approach: encouraging energy efficiency, increasing the share of renewable energy and reducing our dependence on petroleum products. We estimate these combined efforts will reduce Québec’s GHG emissions by 2.8 million tonnes by 2030, which will have a major impact in the fight against climate change.
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  • The only truly green energy is the one we succeed in doing without. In addition to offering environmental benefits, boosting energy efficiency generates major savings for our customers.
  • With our wind farms and our involvement in biomethanation projects, we have become a provider of diversified energy solutions in Québec.
  • The environmental advantages of natural gas, compared with more polluting forms of energy, offer an undeniable argument for its use.

Our approach

Since obtaining our ISO 14001 certification in 2000, we have worked consistently with our partners to introduce concrete measures and responsible business practices.
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Our four major pillars

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1- Environmental Management System

Our Environmental Management System (EMS), which is ISO 140001:2015 certified, applies to natural gas distribution activities in Québec; it allows us to prevent or reduce the negative repercussions of our activities on the environment. The actions we have taken since implementing the EMS have enabled us to reduce our GHG emissions, optimize the use of our resources, increase the volume of the waste we recover and promote energy efficiency programs for our customers.
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2- Environmental Policy

Our Environmental Policy allows us to identify and clearly communicate our objectives with regard to preventing pollution and protecting the environment. We are committed to showing leadership, rigour and determination in carrying out our daily activities in our Québec gas distribution operations as well as with our customers and the general public, in a context of sustainable development.
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3- Responsible procurement

In 2012, we committed to influencing our suppliers through our procurement process. A responsible procurement process was therefore introduced for the purpose of structuring and measuring initiatives already underway. The actions implemented include a Supplier Code of Conduct, published in April 2015 which confirms our intention to work with suppliers who engage in responsible practices and behaviours.
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4- Community involvement

For more than 20 years, we have supported initiatives that help improve the community’s quality of life. We have a rigorous community investment policy that governs the way we select and manage philanthropic projects. We focus on five areas of activity: education, health, culture, social and community causes, and the environment. In 2017 alone, we distributed over $1.3 million to more than 200 groups, associations and organizations, to help them carry out their mandates in their communities.
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