If you find yourself in one of the following situations:
Énergir's criteria for decisions regarding credit evaluation
The first criterion Énergir uses in its credit evaluation process is the number of years you have been in business under the same legal entity. Here is a table summarizing Énergir's evaluation process.
Number of years in business under the same legal entity: Three years or less
More than three years under the same legal entity
*Taux de survie des entreprises au Québec et taux de passage, ministère de l'Industrie et du Commerce, Direction de l'analyse économique, March 2001
Accepted types of deposits
The deposit required by Énergir may take the following forms: a cash payment, a letter of guarantee emitted by a financial institution and irrevocable for a three-year period or a surety subject to Énergir's approval.
Amount of deposit
The amount of the deposit required is determined based on an estimate, or the history of the volumes withdrawn at the service address. It shall not exceed the sum of the amounts of the highest two consecutive, historical or estimated, bills during a 12-month period.
Payment of deposit
The deposit must be paid before natural gas service commences. In the event that the natural gas service is already available to the customer at the service address, the payment is required at the due date indicated on the bill in order to ensure continuity of service.
What happens to a financial deposit?
Énergir holds your deposit in a trust account. Simple annual interest on the amount of your deposit will be credited to your invoice before January 30 of each year. The interest rate is adjusted annually on January 1st.
Do you have questions?
We invite you to get in touch with our Account management department, who will answer any questions you may have concerning Énergir's credit policy and guidelines for commercial customers.
Account Receivables Department
1717, du Havre Montréal (Québec) H2K 2X3
Phone: 514 719-8222, outside Montréal 1 888 598-3117
Fax: 514 719-8137
The information presented here conforms to the Conditions of service and Tariff.