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Residential bulletin - Fall 2022 edition

Dual energy: the right energy at the right time, at the best cost
Énergir and Hydro-Québec have united their efforts in the fight against climate change by creating a dual-energy partnership that is both unique and essential to decarbonizing the heating of buildings at the lowest possible cost. This initiative is one of many efforts deployed to support our customers in reducing their carbon footprint, as are the development of renewable natural gas and the improvement of our energy efficiency programs.

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Integrate RNG into your consumption profile
In addition to dual energy, should you wish to do your part for the environment by reducing your greenhouse gas emissions further, you can include renewable natural gas (RNG) in your consumption, without having to change your equipment.

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Natural gas is safe

While natural gas is one of the safest and cleanest energy sources, it is nevertheless important to follow the basic rules of prevention, maintenance and installation for natural gas equipment.

Residential     Business

Conditions of service and Tariff

The Régie de l’énergie has approved Énergir’s Conditions of Service and Tariff. These terms apply to all of our customers and set out the conditions related to: natural gas services provided, billing and payment options, various applicable tariffs and rights and responsibilities.

Conditions of service and Tariff (PDF)

Do you have a comment or a complaint?

Énergir fully considers the interests and expectations of its customers. This is why, every year, we remind you how to proceed if you have a comment or a complaint to send us.

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