Customer Space
- Check and compare your bills
- Visualize your consumption profile
- Submit your renewable natural gas (RNG) request
- Manage your payment options
- Sign up for the electronic billing
- Group your accounts
Choosing RNG is quick and simple
Choosing RNG is quick and simpleSwitch to clean energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions.
Energy efficiency grants
Énergir can provide you with several grants to help you choose energy efficient solutions for your home.
Helping you reduce your consumption
Énergir customers who install a smart thermostat are eligible for a rebate of up to $100.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions
A Certified Partner at your service
As with every other energy sources, an annual maintenance of natural gas appliances by professionals is essential.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Your are moving out?
Update your address in advance on your Customer Space.
New customer?
Have you just moved into a natural gas powered house?
95% of our clients agree
The Énergir team is committed to meeting your needs and we have a 95.1% customer satisfaction rating to prove it!
Fraudulent calls
Please note that we never contact our customers to ask for their credit card number. If you receive such a call, hang up and inform your local police force.
Learn about dual energy
Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.
How to switch to dual energy?
Easy. See the steps involved to getting the most out of your new appliances..
Certified Partners you can trust
These are the experts who take care of installing your natural gas appliances. Not only do they meet the highest quality standards, they also make sure that you get every grant you are eligible for.
A safe energy source
Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.
Prevention basics
Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Smart thermostat grant
Designed to optimize your comfort and peace of mind, smart thermostats are an effective way of managing your energy use. The new thermostat is connected to a Wi-Fi network, letting you control your heating and air conditioning system remotely via the Internet or a mobile app.
Benefits of smart thermostat
A household's average power consumption will vary based on different factors that include weather conditions, the dwelling's age and size, its number of occupants and the price of fuel. In Quebec, heating alone accounts for 64% of a household's total energy costs. 1 Once properly programmed, your smart thermostat will help you reduce your energy consumption. Easy to use, smart thermostats adapt to your lifestyle, affording comfort, flexibility and savings.
Up to $100
Énergir will pay you an incentive of up to $100 when you buy and install a smart thermostat and participate in the program (the grant may not exceed 75% of the cost of the device)².
Eligibility criteria (limit of one thermostat per customer)
- You are currently or soon will be an Énergir customer.
- You live in a residential building (single-family home, duplex, triplex or condo) where the main heating is by natural gas.
- You buy and install, yourself or find an Énergir Certified Natural Gas Partner to do it, a smart thermostat that is on the list of ENERGY STAR™ eligible models recognized by Énergir.
- The thermostat must be connected to a central heating system powered by natural gas.
- The thermostat must be connected to a local Wi-Fi network to allow remote control of the heating and air conditioning equipment.
- You must submit your grant application within 30 days of the purchase date appearing on the receipt for your smart thermostat.
Fill out the grant request application form available on the Customer Space
Installation tips
- Before buying a smart thermostat, make sure it is compatible with your heating/air conditioning system.
- For your safety and in accordance with the warranty, the thermostat must be installed according to the manufacturer's specifications
- You have 30 days after the purchase date appearing on your receipt to apply for the grant.
Looking for a grant?
An Énergir expert will guide you through the simple process and help find the grants for which you are eligible.
1 2013 data on secondary energy consumption by end-use in Quebec, Natural Resources Canada.
2 This program is designed for occupants of residential buildings that have a natural gas central heating system or who wish to connect their homes to the natural gas network. Other conditions may apply. Program conditions and grant amounts may also be subject to change without prior notice. In all cases, the grant will be paid to the holder of Énergir account number.
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