Steps to add or replace appliances

Your home is already connected to the gas network of Gaz Métro and you wish to add new natural gas appliances to increase your comfort and lower your energy costs? Your appliances are getting old and you want to replace them with new ones, more effective and more efficient? Follow the steps below.

01

Contact Énergir

Contact Énergir. One of our representative will help you manage the purchase and installation of your new appliances. Depending on your needs, we will direct you to the appropriate heating contractor -- an Énergir Certified Natural Gas Partner -- who will take care of installing your equipment. Of course, you can also have your equipment installed by a heating contractor who isn’t a certified partner. However, only Énergir Certified Natural Gas Partners can take all of the necessary steps enabling you to benefit from Énergir grants for the purchase and installation of your equipment. This is a simple way to make your life easier and ensure that you receive high quality work.

Questions and answers

  • Who are the Authorized Partners, exactly?

    A quality installation is guaranteed thanks to our certified partners. These are independent entrepreneurs and are all members of the Corporation des maîtres mécaniciens en tuyauterie du Québec (CMMTQ). They are subject to a number of strict quality controls and must hold a contractor's licence issued by the CMMTQ.

02

Meet with an Énergir Certified Natural Gas Partner

An Énergir Certified Natural Gas Partner will contact you to arrange a meeting. During this no-charge and no-commitment meeting, we will be able to:

  • Understand your needs

    Understanding your household's unique needs

    An Énergir Certified Natural Gas Partner will come to your residence to assess your current energy needs and usage (heating, hot water, ventilation, kitchen, swimming pool, etc.) and determine your installation options. A professional analysis will help identify the solutions which will allow you fully benefit from the quality of life natural gas has to offer.

  • Identify the best solution

    Finding options for improving your comfort

    Following an analysis of your needs, an Énergir Certified Natural Gas Partne will explain the best solutions available to you in terms of appliances and technology as well as the advantages and implications of each solution.

  • Give you a quote

    Knowing project's cost and identifiying available grants

    An Énergir Certified Natural Gas Partne will give you a breakdown of the costs involved in purchasing and installing the natural gas equipment and will present the grants for which you are eligible. You will then have all the information you need to decide whether to go ahead with your project.

Questions and answers

  • Can I get a quote from several Authorized Partners?

    Absolutely. You can contact as many Authorized Partners as you wish. With their help, you will be able to choose the appropriate appliances, after which they will submit a detailed estimate of the overall costs, including the purchase and installation costs of each appliance. They will also apply all the grants for which you are eligible.

03

Installation of appliances

Once you have accepted the project proposal, an Énergir Certified Natural Gas Partner will proceed with the installation of your new appliances, including an explanation of how they work. 

Questions and answers

  • How much will it cost to install natural gas appliances?

    Costs vary depending on various criteria such as selected appliances, required tie-in work, etc. Prior to undertaking gas installation work, the certified partner will submit a commitment-free estimate which will include the breakdown of the project costs (see step 2 of the connection process).

  • How do I install, switch on, maintain or repair my natural gas appliances?

    To install, switch on, maintain or repair your natural gas appliances, you can count on one of our Authorized Partners, all of whom are natural gas experts. You may also contact Gaz Métro Plus, which offers integrated energy products and services through its specialized workforce.