Steps to connect your home

In Québec, nearly 140,000 households already benefit from the comfort and reliability of natural gas. Here are the steps to follow to connect your home to Énergir's natural gas network.

01

Do you have access to natural gas?
Your residence must be located near the underground natural gas network to be able to be connected. Check if it is close to our network by using the tool below.

Enter your address

02

Get in touch with Énergir
Even if your home seems to be close to the gas network (step #1), you have to confirm this with our Customer service at 1 800 875-6202, making sure you do so BEFORE making any purchases or planning any projects. Only a Énergir employee can confirm that you indeed have access to the network.

Questions and answers

  • What happens if my home is located outside the gas network?

    Énergir frequently performs extensions of its gas grid to connect businesses or homes. Therefore, even if your residential area is not served, you should let us know of your intentions to enjoy life in blue.

03

Meet with an Énergir Certified Natural Gas Partner

Once service availability is confirmed, we will arrange to meet with you to get an idea of your installation needs and your possible options for new appliances and technology. This meeting entails no cost or commitment and is conducted by an Énergir Certified Natural Gas Partner.

  • Understand your needs

    Understanding your household's unique needs

    An Énergir Certified Natural Gas Partner will come to your residence to assess your current energy needs and usage (heating, hot water, ventilation, kitchen, swimming pool, etc.) and determine your installation options. A professional analysis will help identify the solutions which will allow you to fully benefit from the quality of life natural gas has to offer.
  • Identify the best solution

    Finding options for improving your comfort and quality of life

    Following an analysis of your needs, an Énergir Certified Natural Gas Partner will explain the best solutions available to you in terms of equipment and appliances as well as the advantages and implications of each solution.
  • Give you a quote

    Knowing project's cost and identifying available grants

    An Énergir Certified Natural Gas Partner will give you a breakdown of the costs involved in purchasing and installing the natural gas equipment and will present the grants for which you are eligible. You will then have all the information you need to decide whether to go ahead with your project.

Contact us now for more information 1 800 875-6202

Questions and answers

  • Who are the Authorized Partners, exactly?

    A quality installation is guaranteed thanks to our Authorized Partners. These are independent entrepreneurs and are all members of the Corporation des maîtres mécaniciens en tuyauterie du Québec (CMMTQ). They are subject to a number of strict quality controls and must hold a contractor's licence issued by the CMMTQ.

  • Can I get a quote from several Authorized Partners?

    Absolutely. You can contact as many certified partners as you wish. With their help, you will be able to choose the appropriate appliances, after which they will submit a detailed estimate of the overall costs, including the purchase and installation costs of each appliance. They will also apply all the grants for which you are eligible.

04

Connection of your residence to the natural gas network

Once you have accepted the project proposal, Énergir will proceed with connecting your residence to the underground gas network.

Questions and answers

  • Who will perform the tie-in work?

    The tie-in work is performed by a general contractor hired and supervised by Énergir. Where the soil conditions allow it, “torpedoes” (piercing tools) are the best digging tools in order to minimize excavation work. Once the connection is completed, the gas meter is installed within a recommended area of one to three meters from one of the front corners of the building.

  • What is the delay before the work begins?

    Once you have signed your contract, you should estimate more or less 6 weeks for your house to be connected to the gas grid.

  • How much will it cost to connect our home to the gas network?

    To connect your house to the gas grid, tie-in fees of $300 are charged. These can be paid all at once or split into 24 equal interest-free payments via your monthly gas bill.

Contact us

1 800 875-6202

We need to validate if your home is close to the network

05

Installation of appliances

After your residence is connected to Énergir’s network, the Énergir Certified Natural Gas Partner will proceed with the installation of the natural gas piping system and your new appliances and then conduct a leak test. After that, a technician from Énergir will activate the meter and ensure that the new installations are safe and in accordance with standards. The Énergir Certified Natural Gas Partner will then proceed to light the appliances and explain how they work.  You can then take advantage of your new life in blue.

Questions and answers

  • How much will it cost to install natural gas appliances?

    Costs vary depending on various criteria such as selected appliances, required tie-in work, etc. Prior to undertaking gas installation work, the certified partner will submit a commitment-free estimate which will include the breakdown of the project costs (see step 2 of the connection process).

  • How do I install, switch on, maintain or repair my natural gas appliances?

    To install, switch on, maintain or repair your natural gas appliances, you can count on one of our Authorized Partners, all of whom are natural gas experts. You may also contact Gaz Métro Plus, which offers integrated energy products and services through its specialized workforce.