We are closely following the public authorities’ directives regarding preventive measures related to the outbreak of COVID-19. That is why, in the last few days, we have rolled out preventive measures to ensure the health and safety of our employees, our customers and the public.
Since energy distribution is considered an essential service by the government, the current situation will not affect natural gas supplies or distribution.
In addition, we have implemented our business continuity plan to ensure the safety of our gas network and to guarantee services that are deemed essential in the context of reduced staff.
Due to the circumstances, our customer service department is closed. However, a small team will be available at all times to respond to emergencies.
For information on the preventive and support measures we have implemented for our customers and employees, visit our page. It will be updated regularly.